FAQs
We hope our selection of frequently asked questions will help you find the information you need. If you have any additional questions, or need clarification on any answers please contact us, we will be happy to assist.
We are delighted to hear that you would like to discuss a project or get advice about one of our product solutions. You can speak to a member of our expert Customer Care Team by phone, email or even zoom. Please click here.
To see our latest vacancies and learn more about becoming part of the Absolute team, please click here.
We may be able to recommend a trusted installer depending where you are in the world. Please get in touch for more information about installers near you.
Every effort is made to despatch the same day with orders placed before 13:00, this is subject to warehouse capacity and stock availability.
We use UPS courier service; all prices are calculated on weight at the checkout and are delivered by the courier between 8am – 6pm approx. (Please see Track your delivery for more information).
For an overview of our approximate delivery times, please see below. For more detailed delivery information, please click here.
Standard service
|
UK mainland |
1-2 working days after despatch (Mon – Fri) |
|
Northern Ireland / Scottish Highlands / Scottish Isles |
2-4 working days after despatch (Mon – Fri) |
|
Europe (Not inclusive of customs clearance) |
2-5 working days after despatch (Mon – Fri) |
|
International (Delivery times depend on country. Not inclusive of customs clearance) |
2-8 working days after despatch (Mon – Fri) |
Our offices are open Monday to Thursday 8.30am – 5pm, Friday 8.30am - 1pm UK (GMT) time.
We do not have a store for clients to visit. Our offices and manufacturing are based in North Devon, England.